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Cater to the crowd — ready for group ordering?

Cater to the crowd — ready for group ordering?

Cater to the crowd — ready for group ordering? Vol. 26 - April 2022 Figure 8 Update3 Tech Solutions For Catering More folks are comfortably gathering. Hungry crowds are back. And group orders are on the rise. According to Business Wire, group orders are expected to...

The Tools You Need For The Feedback You Want

The Tools You Need For The Feedback You Want

The Tools You Need For The Feedback You Want Vol. 24 - December 2021 Figure 8 UpdateThis update we're breaking down the importance of guest feedback. We'll review tools you can use to better understand your guests and act on what you learn. Use these four feedback...

It’s time to make your social media deliver more

It’s time to make your social media deliver more

It's time to make your social media deliver more Vol. 23 - November 2021 Figure 8 UpdateWe show you how with our latest resource: a list of tips and tricks for taking advantage of these powerful promotional tools so you can boost your restaurant's visibility and make...

Monthly tools and musings for Michelin-worthy delivery (Part-2)

Monthly tools and musings for Michelin-worthy delivery (Part-2)

Monthly tools and musings for Michelin-worthy delivery (Part -2) Vol. 22 - October 2021 Figure 8 UpdateNOW YOU KNOW: How to Build a Marketing Campaign Have a first-party delivery service? This template will help you design a solid marketing campaign so you can promote...

Monthly tools and musings for Michelin-worthy delivery (Part -1)

Monthly tools and musings for Michelin-worthy delivery (Part -1)

Monthly tools and musings for Michelin-worthy delivery (Part -1) Vol. 21 - September 2021 Figure 8 UpdateYour First-Party Delivery Calculator is here. Restaurant operators are increasingly curious of first-party delivery - looking to take control of their data by...

Three types of logistics and how they work for your delivery

Three types of logistics and how they work for your delivery

Three types of logistics and how they work for your delivery. Simplest breakdown ever: Vol. 20 - August 2021Want to run the smoothest native food delivery possible? Get to know these three types of logistics solutions: In-house. Co-ops. and Third Party. They're the...

Kitchens designed to deliver

Kitchens designed to deliver

Kitchens designed to deliver Vol. 18 - June 2021 Figure 8 UpdateAs restaurants adapt to delivery, kitchen space, operations, and traffic flow can be optimized to support both delivery and dine-in. In this update, we explore the on-premises side of off-premises.Sloane...

Designing a Dual Kitchen

Designing a Dual Kitchen

Designing a Dual Kitchen (for Dine-In and Delivery)Delivery requires a unique setup compared to traditional dine-in design. To effectively accommodate delivery without compromising on-premises diners, there are three areas where restaurants can design thoughtful...

The Reusable Future Is Now

The Reusable Future Is Now

The Reusable Future Is Now And the steps businesses can take to get there.   Co-published with Bbot.We’ve all heard the mantra - Reduce! Reuse! Recycle! This has long been the cornerstone of promoting consumer sustainability. Yet committing to the health of our planet...

Catering Comeback

Catering Comeback

Catering Comeback Vol. 17 - May 2021 Figure 8 Update👋Good evening! In this Update, we explore the return of catering. As guests begin to plan parties and events, restaurants have the opportunity to craft their catering programs for new expectations -- tailoring the...

Reducing Risk in Delivery

Reducing Risk in Delivery

Reducing Risk in Delivery  What the risks are and what you can do about them. Featuring guest author Derek Sherman of EB Cohen Insurance & Risk Management. For restaurants today, it’s not a matter of if I deliver, it’s how I deliver. Yet regardless of how an...

Crafting A Catering Program

Crafting A Catering Program

Crafting A Catering ProgramMany of today’s catering businesses look different than the traditional spread. But while the recipe may have changed, catering remains the secret sauce of a restaurant’s success -- increased revenue with higher profit margins, exposure to...

Zero waste kitchen

Zero waste kitchen

Zero waste kitchen Vol. 16 - April 2021 Figure 8 Update👋Good evening! It's April, which means Earth Day is right around the corner. Here at Figure 8, our approach to delivery is rooted in a closed-loop philosophy - what's best for the guest, is best for the...

Waste Reduced Kitchen Guide

Waste Reduced Kitchen Guide

Waste Reduced Kitchen Guide Zero Waste operations can be defined as a system for sourcing, operations, and waste repurposing to reduce the restaurant’s carbon footprint and operate more intentionally. The Zero Waste journey is made of intentional changes in the spirit...

Building Bundles

Building Bundles

Building Bundles “Vol. 15 - March 2021” Figure 8 Update👋Good evening! In this Update we unbox the benefits of bundles, and how they bring branded experiences from the chef's kitchen to the guest's table. We're also excited to share some additions to the Update this...

Building Bundles

Building Bundles

Building BundlesA bundle is defined as two or more menu items offered together. Thoughtfully curated bundles can be a restaurant’s secret sauce to increasing check size, profits, and guest satisfaction. To practice the art of bundling, start with these three steps:1....

Vol. 14 – February 2021

Vol. 14 – February 2021

The three elements of system design and how they can create online hospitality. Vol. 14 - February 2021 Figure 8 UpdateGood evening from the team at Figure 8! Off-premises orders start online. Welcome your guests with a thoughtful online ordering experience and menu...

Designing Your Menu

Designing Your Menu

Designing Your Menu Food delivery nowadays starts with online ordering. Creating a branded and well-designed menu is the first step of designing hospitality into your delivery experience. To ensure guest satisfaction and a frictionless ordering experience, use these...

Thermal Tech Survey

Thermal Tech Survey

Thermal Tech Survey Food delivery supports a wide range of thermal technology solutions - from the basic bag to vehicles with powered heating abilities. We surveyed the various options and found three tiers that demonstrate the importance of utilizing the right tech...

Sustainable Switch Guide

Sustainable Switch Guide

Sustainable Switch Guide Sloane SarmanianSwitching to sustainable packaging demonstrates your brand values and improves your environmental footprint. Reusable packaging can help you stand out in industry that is full of single-use plastic. We put together eight points...

Closed Loop Logistics

Closed Loop Logistics

Closed Loop Logistics Implementing a reusable program requires closing the loop on food delivery - returning packaging to the restaurant.Approaches vary from individual restaurants to regional collective networks. Below is a brief guide to the most common strategies...

Changes in Food Delivery, Introducing Figure 8!

Changes in Food Delivery, Introducing Figure 8!

Changes in Food Delivery, Introducing Figure 8! Vol. 1 - January 2020 Figure 8 UpdateHappy New Year and welcome to the Figure 8 Update! 👋 We’re excited to introduce this newsletter for sharing our food delivery analysis and designs. In this month’s update, we discuss...

Delivery Zone Toolkit

Delivery Zone Toolkit

Delivery Zone ToolkitTwo of the most important factors in food delivery are temperature and time.Drawing the right zone is key to ensuring orders are delivered on temp and on time, every time. Below is a quick guide to some useful tools to help you set and refine your...