Kitchens designed to deliver
Vol. 18 – June 2021
Figure 8 Update
Analysis: Dine-In v. Delivery Operations
Restaurants are finding creative ways to reconfigure their on-site operations to fulfill off-site orders.
By implementing small changes that streamline on-site logistics, operators can support growing demand for pick-up and delivery while maintaining a smooth dine-in experience.
The secret to success is creating dedicated areas in the restaurant for each channel so that there is a continuous flow of guest traffic without any bottlenecks.
Design: Building a Dual Kitchen
From layout to food prep to foot traffic, designing a kitchen for both dine-in and delivery operations can be a challenge. To support this “dual kitchen” model, we put together a guide on three essential areas to update when building delivery into your restaurant:
1. Space
2. Operations
3. Traffic
Press: Delivering the Dine-In Experience
We spoke with the Wall Street Journal about the future of cities and jobs of tomorrow.
“What about the customers who miss the candlelit, cloth-covered table and the server who knows their names? ‘That hasn’t been reflected in the delivery experience yet,’ says Scott Landers, co-founder of New York-based restaurant consulting firm Figure 8 Logistics.”
ANALOGUES
Episode #6 – Eating With Your Eyes explores everything behind the mouth watering food images on your feed.
RESOURCES
Read about what it means for a restaurant to close the loop and steps you can take to move toward reusables.
Reusables with DeliverZero and Just Salad
Hold your calendar on Thursday, July 22nd at 10am for a conversation about closing the loop on delivery packaging with DeliverZero co-founder, Lauren Sweeney, and Just Salad Chief Sustainability Officer, Sandra Noonan.